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Updated:
01September 2004

For a definitive list of Services use these links below.

www.postoffice.co.uk

www.royalmail.com

www.parcelforce.com

For those receiving benefits and using books then please read the information below:

Post Office bank account
 
The Post Office card account is a new type of account that can only be used to receive benefit, state pensions and new tax credit payments. No other payments, such as wages, can be paid into it. This account may be suitable if you want a simple account that won't let you go overdrawn or incur any charges. No credit checks will be carried out when you open this account.

A Post Office card account will allow you to take cash out, free of charge, at any Post Office branch using a plastic card and Personal Identification Number (PIN). Your card and PIN will also allow you to request a balance enquiry at any Post Office branch.

Post Office card account is offered by Citibank International Plc through Post Office Ltd.

To collect your benefit in cash with a Post Office card account:

1. Hand your Post Office card account card to a member of our staff.
2. Tell them how much you want to withdraw.
3. They will swipe your card and enter the amount you want to receive. The pin pad on the counter will show you the amount of money you have requested.
4. If you are happy the amount is correct, enter your four digit Personal Identification Number (PIN) to confirm the request.
5. Your card will be returned to you, along with your money and a receipt.
   Remember you do not have to withdraw all your money in one go, just what you need, when you need it, free of charge from any Post Office branch.

Nominating someone to collect your money for you:

If you choose to open a Post Office card account, you can nominate a helper, such as a friend or relative to regularly take money out of your account on your behalf. They will have their own card and Personal Identification Number (PIN).